- Customizable approach specifically for energy suppliers
- Output management is comprehensively linked with powercloud
- Dynamically generated files ensure increased efficiency
(powercloud, Offenburg, 19.1.2021) Enterprise Output Management (EOM) is a central building block in the digitalization of many power supply companies (PSCs) – and for good reason: The automated creation of PDF files, emails, etc. massively reduces the effort and costs involved in customer communication. Key basic requirements for success: EOM systems must be connected to the company’s workflows and content in a faultless and completely smooth manner. That is precisely what forms the technological basis of the new offer from powercloud: The SaaS solution for the energy industry can now be connected absolutely seamlessly with the highly efficient EOM system from iXenso, a digitalization specialist headquartered in Freiburg, Germany.
This enables PSC users to benefit from the pace-setters in the customer communications industry: The desired output files are dynamically generated and fed into the required channels based on the input from the powercloud and the customer master data. It is no longer necessary to create and maintain different templates and versions of a form. Instead, a multi-template construction kit is used. Individual process steps are defined simply using “drag & drop”. “We are very confident in this solution, which plays to its strengths in the complex and multifaceted field of customer communication in the energy industry” explains Thomas Kleiner, CEO and founder of iXenso. “Our scalable EOM system is perfectly suited to mass production and, at the same time, can be adapted to the PSC’s highly specific needs. The subsequent process ranges from automated text-block creation, including the customer approach, through to linking the communication with the associated contract in the powercloud digital archive. It doesn’t get any easier or faster than that.”
Against this background, powercloud puts significant importance on cooperation. The solution is scalable and addresses the requirements of both small municipal utilities and large energy suppliers. For some time, powercloud had been looking for a strong partner to add the “output management” module to its comprehensive energy management billing solution, as CEO Marco Beicht confirms: “So far, our customers have been using different solutions for EOM. Now we have a custom-fit approach that meets the requirements of the energy suppliers precisely. For example, we know that many of the municipal utilities we are in contact with have set their sights on the subject of PDF/online billing for 2021. We see it as our mission to offer an optimal solution in this regard. iXenso is the right partner for the job. We are very excited about the new powerApp.”
The two companies are now working hard to bring their joint solution to the PSC market. This applies both with regard to existing customers and any new powercloud customers. At the same time, the integration of the EOM system into the powercloud is simple: Like numerous other customized solutions, it is available in the powerApp Store and can be integrated via certified interfaces.
iXenso AG is a digitalization expert & Cloud service provider for enterprise content management and enterprise resource planning and has been successfully implementing solutions to optimize business processes for more than two decades. The company is headquartered in Freiburg im Breisgau with offices in Munich, Hanover, and Turin (IT). With its modern and innovative organizational form, iXenso is almost completely “digitally on the go”.